The Trajector Medical Lawsuit: A Veteran’s Guide to Allegations, Legal Action, and Protecting Your Benefits (2025)
If you landed on this page, you’re probably searching for answers. Maybe you saw a charge on your credit card statement from Trajector that was higher than you expected. Perhaps you felt their promises to help with your VA disability claim didn’t match the reality.
You’re not alone. Thousands of veterans have found themselves in the same spot, looking into the Trajector Medical lawsuit and wondering what their options are.
It’s frustrating, and it can feel isolating. This guide is here to change that. We’ve compiled everything you need to know—from the latest on the class action lawsuit and official government warnings to the steps you can take to protect yourself and your benefits. Our goal is to give you clear, straightforward information so you can decide what to do next.
Who is Trajector Medical? Understanding the Company Behind the Controversy
Before we get into the legal details, let’s talk about what Trajector Medical does. If you’ve heard their ads or been contacted by them, you know they offer help with VA disability claims.
They market themselves as medical consultants who can help veterans navigate the complex process of applying for benefits or increasing their disability rating. For many vets, that sounds like a lifeline. The VA system can be confusing and overwhelming, and the idea of an expert guiding you is incredibly appealing.
The core of the Trajector Medical controversy isn’t necessarily the service they offer, but how they offer it. The serious allegations against Trajector Medical focus on their business practices, including their fees, their marketing promises, and the results they deliver.
The Core of the Controversy: Allegations Against Trajector Medical
So, what exactly is Trajector Medical being accused of? The lawsuits and complaints paint a consistent picture. The main issues at the heart of the Trajector Medical fraud allegations include:
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Misrepresentation of Services: Many veterans report being told that Trajector had special insight or success with the VA, with promises of a significantly increased disability rating. Some allege these guarantees were misleading.
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High-Pressure Tactics and Exorbitant Fees: Complaints often cite aggressive sales calls and fees that run into thousands of dollars. The central question is whether the cost of this VA claims consulting is fair for the service provided.
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Targeting a Vulnerable Population: This is perhaps the most serious charge. Veterans seeking disability benefits are often in a vulnerable state. Critics argue that companies like Trajector prey on veterans who are desperate for help and may not know about free, accredited alternatives.
These practices have sparked outrage and led to direct action from government agencies, which we’ll cover next.
Official Warnings: The VA and State Governments Sound the Alarm
This isn’t just about customer complaints. The highest levels of government have taken notice, which tells you how serious this problem is.
The U.S. Department of Veterans Affairs itself has issued stark warnings. In a clear alert titled “Beware of claims predators who want to prey on your benefits,” the VA News site explicitly cautions veterans about companies that charge high fees for help that is available for free.
They use strong language, calling these entities “claims predators”—a term that underscores the perceived threat to veteran well-being.
The warnings don’t stop there. The Kansas Attorney General, Kris Kobach, issued his own veteran scam alert, specifically urging veterans to be wary of companies like Trajector Medical. His office warned about “predatory companies” that use aggressive tactics and make false promises to profit from those who served.
When both the VA and a state Attorney General are sounding the alarm, it’s crucial to listen.
What is a “Claims Predator”? Language from the VA
You might be wondering what the VA means by a “claims predator.” It’s a powerful term they use to describe an individual or company that:
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Charges veterans large fees for help with VA benefits claims.
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Uses misleading contracts or promises guaranteed results.
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Targets veterans who may not know that accredited VSOs (Veteran Service Organizations) provide the same help for absolutely free.
Understanding this term helps you see the VA benefit scams landscape more clearly. It’s not just a business dispute; it’s viewed as an exploitative practice that threatens the financial security of veterans.
The Trajector Medical Class Action Lawsuit: Status, Updates, and What to Expect
With all these complaints and warnings, it was only a matter of time before the issue landed in court. So, what is the status of the Trajector Medical class action lawsuit?
As of 2025, a class action lawsuit is actively moving through the legal system. This type of lawsuit allows a large group of people (the “class”) who have had similar experiences to sue a company together.
The plaintiffs in this case allege that Trajector engaged in deceptive and unfair business practices. They claim the company misled veterans about the cost and effectiveness of its services, leading to financial loss.
For anyone looking to join the Trajector Medical lawsuit, the process typically involves waiting for the court to “certify” the class. Once that happens, the law firm representing the class will often set up a website where affected customers can register their claims.
It’s important to know that these processes are slow. A Trajector Medical lawsuit update or potential settlement could be months, or even years, away. If you think you have a claim, your best bet is to keep all your paperwork—contracts, emails, receipts, and call logs—in a safe place.
Beyond the Class Action: Other Legal and Regulatory Challenges
The class action isn’t the only legal headache for Trajector. The company’s practices have drawn scrutiny from other powerful entities.
A quick look at the Better Business Bureau (BBB) profile for Trajector reveals a pattern of Trajector Medical complaints from customers across the country. These aren’t just isolated incidents; they form a consistent record of disputes over billing and services.
Furthermore, it’s not just Kansas that’s paying attention. Other state Attorneys General have the authority to investigate and take action against companies that engage in what they believe are unfair or deceptive practices targeting their residents.
This broader pattern of regulatory interest suggests that the allegations against Trajector Medical are being taken very seriously at multiple levels of government, beyond just the single class action suit.
Veteran Experiences: A Pattern of Complaints and Negative Reviews
Legal documents and government warnings can feel abstract. The real story is found in the experiences of fellow veterans. Scouring reviews on the BBB, Trustpilot, and veteran forums like Reddit reveals a heartbreaking pattern.
Many veterans share stories of paying thousands of dollars after being promised a significant increase in their disability rating, only to see no change at all. Others describe high-pressure sales calls that made them feel pressured to sign up on the spot.
One veteran on a forum wrote, “They promised me the world, but after I paid, the communication stopped. I was left with less money and the same rating.” Stories like this are, unfortunately, common among the Trajector Medical bad reviews.
This isn’t about a few dissatisfied customers. It’s about a consistent stream of experiences that echo the very allegations of fraud outlined in the lawsuits. Hearing these stories firsthand shows the real human impact of these business practices.
What Are Your Options? A Step-by-Step Guide for Affected Veterans
Feeling overwhelmed is a normal reaction. But you have power here. If you believe you were misled by Trajector Medical, you have several paths forward. Here’s a clear, step-by-step guide to your options.
Option 1: How to Join the Class Action Lawsuit
Right now, the primary way to seek compensation is through the class action lawsuit. To see if you can join:
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Do not call Trajector. Instead, locate the law firm representing the plaintiffs in the class action. A quick search for “Trajector Medical class action law firm” should point you in the right direction.
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Gather your documents. Have your contract, payment receipts, and any email or call records ready.
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Contact the law firm. Reach out to them to understand the process and see if you qualify to be part of the class.
Option 2: How to Request a Direct Refund from Trajector Medical
You can also try to go directly to the source.
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Write a formal letter or email to Trajector’s customer service department requesting a refund for services not rendered or based on misrepresentation.
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Be clear, calm, and factual. State why you believe you are owed money back and provide copies of your supporting documents. Keep a record of all communication.
Option 3: How to File a Formal Complaint
Reporting the issue to government agencies is crucial. It creates an official record and helps protect other veterans.
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File a complaint with the Better Business Bureau (BBB).
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Report the issue to the Federal Trade Commission (FTC), which investigates deceptive business practices.
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Contact your state’s Attorney General’s office. This is a powerful step, as state AGs can launch investigations and take legal action.
Option 4: Consulting a Personal Attorney
For large individual losses, consider consulting with a consumer protection attorney in your state. They can advise you on whether it makes sense to sue Trajector Medical on your own, outside of the class action.
How to Protect Yourself: Identifying Legitimate VA Help
The best defense is a good offense. Knowing how to spot legitimate help is your strongest protection against veterans fraud.
The most important thing to know is that you should never pay for help submitting a VA claim.
Qualified, accredited help is available for free. Here’s who you can trust:
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Veteran Service Organizations (VSOs): Organizations like the DAV (Disabled American Veterans), VFW (Veterans of Foreign Wars), and American Legion have trained, VA-accredited representatives who will help you for free.
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VA Accredited Attorneys and Agents: These professionals are vetted by the VA and are permitted to represent you. They often work on contingency, meaning they only get paid if you win a backdated claim.
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Your State’s Veterans Services Agency: Every state has an office dedicated to helping veterans access their benefits.
If a company asks for money upfront to file a claim, that is a major red flag. Legitimate, accredited help exists without the high fees.
Frequently Asked Questions
Q: Is Trajector Medical a legit company?
A: Trajector Medical is a real, operating company. However, it is facing serious allegations of fraud and misleading business practices in a class action lawsuit and is the subject of warnings from government agencies like the VA. The question of its legitimacy is currently being debated in court.
Q: Is it illegal to charge for VA claims help?
A: No, it is not inherently illegal. However, the practice operates in a legal gray area and is considered highly unethical by veterans’ advocates and government officials, especially when companies make misleading promises or charge exorbitant fees for help that is available for free.
Q: What is the phone number for the lawsuit?
A: We do not provide a specific number here to avoid any potential scams. Your best course of action is to search online for the official “Trajector Medical class action lawsuit website” or contact a well-known consumer protection law firm that is handling the case for accurate information.
Q: Has Trajector Medical been sued before?
A: The current class action lawsuit is the most prominent legal action against them. The company also faces numerous customer disputes and complaints filed with the BBB and state attorneys general.
Q: What is the Trajector Medical refund policy?
A: Their specific refund policy is outlined in their customer contracts, which many complain is difficult to navigate. If you are seeking a refund, your options are to request one directly from them, join the class action lawsuit, or file a complaint with your state attorney general’s office for assistance.
Conclusion: Empowerment Through Information
Dealing with the fallout from a company like Trajector Medical is incredibly difficult. It can shake your trust and create financial stress.
But remember, you have resources and options. Official bodies like the VA and state attorneys general are on your side. A class action lawsuit is underway to seek justice. And most importantly, there are free, accredited, and trustworthy organizations ready to help you with your VA claim without asking for a credit card number.
Your service earned you these benefits. Don’t let anyone prey on your willingness to fight for what you deserve.
Disclaimer: This article is for informational purposes only and does not constitute legal or financial advice. The information is based on publicly available sources as of 2025. The legal situation is evolving. You should consult with a qualified attorney for advice regarding your individual situation.
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